Technology End Users Support Engineer in SG

Admiralty, Hong Kong, China
Job summary
Department
IT
Function
IT
About Our Client

ü  Individual contributor, report to Head of Information Technology in HK and Singapore Office CEO

ü  One man band at the moment

ü  Candidate with stable career track record, consistent engagement in financial industry and knowhow of both user support and backend infrastructure are required

ü  Target candidate will have 80% on desk-side support vs 20% (and nice-to-have) experience in case having infra support knowledge/skill from past experiences.   Those skill on Trade turrent, market data, trading app will be an advantages.

Job Description

·         Being part of the regional IT team to support the end-users and the IT infrastructure in Huatai’s Singapore office

·         Full life-cycle coverage on the procurement, setup, maintenance, and troubleshooting of technology equipment including end-users workspace hardware, software, tele-communication, comm rooms, network, file & print servers, etc.

·         Closely manage and coordinate tasks with suppliers and vendors locally in Singapore

·         As the point person in SG office, provide and/or coordinate ongoing support and maintenance of all the IT asset, inventory and services to the businesses

Requirements and Qualifications

·         Degree in Computer Science or related discipline

·         Minimum 5 years working experience related to IT infrastructure setup, support and troubleshooting in financial services industry

·         Good communications skill; good command of written and spoken English and Chinese

·         Good coordination and multi-tasking skills facing multiple stakeholders at various seniorities

·         Proactive, self-motivated, able to work independently and under pressure

·         Strong analytical and problem solving skills base upon industrial best practices

Technical Skills

·         Familiar with FSI end-user technology, including Windows 7/ 10/ 11, Avaya IP Phone, Trader turret, Bloomberg Terminals, Market Data, trading application

·         Good infrastructure knowledge on Cloud, AWS, Windows, VMWare, Linux, Veeam, networking, HA solution, firewall, switches, SAN, VOIP, VPN is a plus

·         Scripting like Windows Powershell / Linux Shell scripts, or others scripting tools